Author Topic: .bmp is the only option when right-click and save-as  (Read 3133 times)

ctwjr

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.bmp is the only option when right-click and save-as
« on: July 19, 2006, 04:06:24 PM »
I have a little problem lately in Internet Explorer.  I use IE to check my email (webmail).  Sometimes there is an image attached that I want to save.  Normally, when I right-click on the picture I can choose "save as" and save the image (typically a JPEG).  The problem is lately the only option available in the dropdown menu for "Save as type" is bitmap (.bmp).  I really need these files to be .jpg as they were intended  >:(

Can you help me?   :-\

Thanks

Dynaweb

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Re: .bmp is the only option when right-click and save-as
« Reply #1 on: July 19, 2006, 04:39:07 PM »
Seems to be a glitch in the version of Internet Explorer.  This from http://support.microsoft.com/default.aspx?scid=kb;en-us;Q260650

Quote from: Microsoft Support
WORKAROUND
Depending on the specific cause for your issue, use one of the following methods to work around this issue.


Method 1
Delete the temporary Internet files. To do so, click Tools, click Internet Options, click the General tab, and then click the Delete Files button.

Note To locate the Temporary Internet Files folder, click Options on the Tools menu, click the General tab, and then click Settings. The current location appears in the Settings dialog box.


Method 2
To work around the problem, click Tools, click Internet Options, click the Advanced tab, click to clear the Do not save encrypted pages to disk check box, click View, and then click Refresh. The Do not save encrypted pages to disk check box is under the Security section.

Let me know if it helps
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